UGH. Yesterday I was so blasted MAD at Verizon. Their plans are overpriced and their phones are JUNK!!! UGH! OK, so we were Sprint customers for 10 years and lovingly decided to switch to Verizon because or Sprint bill was so unpredictable. Well, since I have been with Verizon I have had 6 Blackberry's, 2 Samsung Fascinates, and now I am on my second Droid. UGH. I am so sick of having a new phone. Please can they just give me a phone that works. Seriously. So, this last incident my Fascinate took a poop so I called Customer Service. The guy was really nice and after talking about the history of the phone etc he sent me a Droid Incredible. I got the phone last Monday and wouldn't ya know the camera doesn't work and I can't talk on it unless I am on my bluetooth or on speaker phone. That is VERY annoying. So I called Customer Service again and spoke to a lady that said she would put the order in for a replacement phone. Yesterday I sat around all day, on my day off waiting for FedEx who by 6:30pm never showed up. So....yes...I called Customer Service. I spoke to one guy who was so apologetic and nice, but I wanted a Supervisor. Long story short, 1 hour and 34 minutes later I am now waiting on an Incredible II to show up. That phone should be here tomorrow (Friday).
I mean really Verizon, stop sending people "refurbished" phones. Send them new out of the box. Just because they are refurbished doesn't mean they work. So, he is sending me a brand new Incredible II. Yes, new. Not refurbished. At this point I am over Verizon. I want a phone that works ALL THE TIME!!! I feel like they should be paying ME for using their service. UGH!
That is all...
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