Sunday, April 5, 2009

You are FIRED!!!

SVG stands for Stupid Valet Guy. I went to Tripler on 1 April for Kaci's physical. I decided to use the valet because there is NEVER any parking at that place. This young looking blond haired kid walks up with his dark sunglasses and crappy attitude and rushes me out of the van. Little does he know that it takes a minute to get...the baby, stroller, diaper bag, purse, etc out of the van. Luckily Kaci's nanny was with us. (She is so wonderful.) Anyway, I pay the $5.00, the kid gives me my ticket and I am off to the appointment.
So, I come out of the appointment and I am searching high and low for the stupid ticket. I look at Kristi and she has no idea what I have done with it. So, with my mommy brain I start to think the kid forgot to give me one. Well.....it just so happens that I stuck it in my wallet and didn't even think to check there because I was so scatterbrained. LOL
I grab the ticket and here is how it goes: K is me and SVG is stupid valet guy
K: I found the ticket. Sorry about that it was in my wallet.
SVG: OH I see you found yout ticket (all sarcastic)
K: Yup- sorry bout that
SVG: Uhhhhh Hummmmmm (still sarcastic)
K: Are you mad?
SVG: Nooooo are yooooouuuuuuu mad?
K: I don't really appreciate the fact that you are speaking to me like that. I thought for a moment that you may have forgotten to give me a ticket.
SVG: We ALWAYS give everyone a ticket!
K: I suggest that you watch the way you are talking to me.
SVG: WHATEVER!!!
K: It will be by the graces of God if you still have a job by the end of the day today.
SVG: Youuuuu don't have that affect on me!
K: We'll see about that.
The other valet kid proceeds to bring my van around by this time. He gets ou of the van and hands me my keys and I tell him that I want his manager's name and phone number right this minute. He proceeds to tell me that jackass (SVG) IS the supervisor. UGH! I say. I say then that I want SVG's managers name and phone number.
SVG: Is she still talking shit over there?
By now I am pissed off. I call the manager and in quite the tone tell him what has happened. I find out that the company is Standard Parking. Jamie Barboza (SVG's boss) proceeds to apologize and tell me how sorry he is. He then tells me that they are in the customer service business and they do not treat their customers this way. Anyway, I tell him the whole story. He seems mortified. We hang up the phone. Within 15 minutes he calls me back and says that he is on his way to Tripler to remove Anthony Williams (SVG) from the premises. I am so excited. Then i get a call from Nicole Henkins (Jamie's boss). She tells me how upset she is and she can't believe it. Needless to say and to make this story short, Mr. Sarcasm is no longer employed.
i don't feel bad about it. He deserved it. It doesn't matter if I am the Generals wife or Joe Shmo off the street. There was no reason for his behavior. I am the customer. Period.

1 comment:

  1. Kirsten,
    Good for you! Or should I say GREAT for you? Some people are not people-people and should not be left to deal with the public! And who wants to have to be at THEIR mercy!! I wouldn't feel bad, either--at least don't make the guy the SUPERVISOR, for God's sake--keep someone around to keep a leash on the guy, right?? I'm sure McDonald's is hiring and he will be fine! ( :

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